Megan Douglas, LMT
On a mission to raise healthcare consciousness, Megan believes healing begins with calmness and extends this serene feeling into every aspect of Serenity. Megan has 13 years massage experience, and still her greatest joy is interacting with guests.
Nothing makes her happier than seeing how thrilled our guests are when arriving at Serenity. One of Megan's specialties is intraoral massage. This technique helps guests with severe headaches find relief by relaxing their jaw muscles. Megan is a wife and mother of two children, Cohen and Henry.
Cassandra Childs, LMT
Licensed Massage Therapist Cassandra Childs, has been zenning out Serenity guests since 2011. If you are looking for the most excellent quality of care as well as an education in long lasting pain management, look no further than Cassandra. Cassandra is currently a student at the University of Puget Sound, getting her Bachelor’s degree in Exercise Science. After receiving her B.S., she wants to continue onto physical therapy school to enhance her knowledge of the human body and expand her scope of practice. In her free time, you'll catch her dancing.
Elise Kennedy, LMT
Elise Kennedy has been a Licensed Massage Therapist since 2013. Elise strives to consistently give quality massage that meets the needs of her clients, whether physical or emotional, she enjoys helping to soothe and relax both the body and mind. The atmosphere at Serenity is Elise's favorite aspect of working at Serenity and says, "It's truly a treat just to walk in the doors, it makes your whole mood shift for the better." To enhance a massage, Elise love to offer the scalp treatment and back scrub. They both smell delicious and leave guests feeling completely relaxed and pampered. To relax outside of Serenity, Elise loves to hang out with her hubby, her daughter, and her furry feline friends.
Maddie Franco, LMT, LE
Massage Therapist and Master Esthetician, Maddie Franco, will leave you glowing inside and out. Her passion for esthetics started when she was a teenager and has grown into her career. If you’re looking for a healthy massage or a comfortable waxing experience, Maddie can provide both. Maddie enjoys being apart of Serenity because it allows her an opportunity to empower women and make them feel beautiful. Her favorite service to provide is a Brazilian Wax. While scary to some, Maddie is a veteran esthetician and can be trusted to provide you with a relaxing environment and excellent results.
Michaele Flynn, EAMP
Michaele Flynn has been a Licensed Acupuncturist for over a decade. In her early life, Michaele worked in an Infant Learning program, as well as Head Start Grantee program support in Alaska. Her experiences in Alaska lead her towards Massage Therapy and eventually Asian Medicine. After she received her first acupuncture treatment, she knew the care of ‘mind, body, and spirit’ was what she wanted to do. At Serenity, Michaele strives to provide gentle, effective care for each of her patients; to have fun and be loving all within the short amount of time she gets with each person she meets. Micheale also loves being able to add a few minutes of cupping and or guasha to enhance the supportive and relaxing qualities of her treatments. Outside of Serenity, Michaele loves yoga and Zumba, hanging out with friends, walking around beautiful Tacoma, and playing with her recuse animals.
Rebecca McCormick, DPT
Our expert in physical therapy: devoted to crafting individualized & effective rehabilitation plans for our guests. Throughout her career, Becky has worked primarily in orthopedics, focusing on manual therapy and muscle re-balancing. She has years of experience treating pelvic floor disorders including pelvic pain, incontinence , & lumbosacral dysfunction. She loves caring for the pre & post-natal community, helping women prepare and recover from childbirth. If you’ve experienced ineffective physical therapy in the past, Becky wants to work with you!
Sheila Strecker, LMT
Sheila Strecker is a Licensed Massage Therapist and has been working as a massage therapist since 2014. A beautiful free spirit, Sheila spent her years before massage adventuring around the world. She was an Au Pair in Ireland, worked at an art museum, a pizza parlor, and was even a farmer! She caries this creativity into her work and blends it with professionalism to always find the perfect care plan for each of her patients. Her goal at Serenity is to educate all of her patients and create a space for people to feel they can unwind and forget their troubles for at least an hour. Sheila enjoys being able to feel relaxed with her clients and says working with supportive coworkers always help her feel at ease. Her favorite way to treat guests is the Scalp Treamtment Enhancement. It smells amazing, and who doesn’t like having their scalp massaged for 10 minutes?
Taylor Booth, LMT
Don’t let Master Esthetician and Massage Therapist, Taylor Booth, fool you with her sweetness, this gal gives a mean massage. Whether you’re dealing with chronic pain or in need of some serious stress release, Taylor can get the job done. While Taylor is very skilled as a therapist, she also shines as an esthetician. Taylor’s favorite service at Serenity is the Ultrasonic Facial. Perfect for just about everyone, this treatment reveals youthful glowing skin with no downtime. She loves getting guests ready for big events, or just the weekend!
Trinity Songha, LMT
Trinity Songha, LMT, has been in the health and wellness industry since 2010. Before becoming a massage therapist, she was a yoga instructor. Her mission at Serenity is to bring well-being and vitality to her clients. When guests leave a massage with Trinity, they feel so much better. Trinity joined the SereniTeam in 2017 and enjoys being able to provide a healing space for clients and being surrounded by amazing co-workers. She loves being apart of the team. Some of her favorite areas to work on clients are the shoulders and neck, as they are the areas that hold the most tension and stress. She also loves to give the Serenity Scalp Enhancement, it gives her clients healthy hair, scalp AND a nice relaxing head massage at the same time! Outside of work, Trinity likes outdoor activities such as hiking and biking, and also likes to do relaxing activities such as reading, practicing yoga, or just simply sitting in stillness and sipping on a delicious cup of chai tea.
Sarah Trautman, LMT
Sarah Trautman is a LMT here at Serenity Spa. She's been massaging since 2016 and gives a great deep tissue massage. Sarah also loves adding the aromatherapy enhancement to massages, as it truly adds to the relaxation experience. She loves treating her guests to a unique and soothing massage and considers herself and her work to be a refuge from the stress of everyday life. She loves her co-workers and is very happy to be at Serenity. When she's not at work, Sarah spends time pursuing a biology degree, volunteering with Green Kent Partnership, and spending time outside hiking in the beautiful Pacific Northwest.
OUR PATIENT CARE COORDINATORS
Patient Care Coordinator, Katrina Arjona, has been working in spa's since 2015. Her experience is evident and her customer service is excellent. It's her goal at Serenity to being each any every guest's experience with ease and relaxation. From offering a cup of tea, a neck wrap, or a foot soak, she feels guests truly appreciate the effort she puts forth. If there's a way Katrina can add to someone's experience, she'll try her best to make it happen. Katrina's favorite aspect of working at Serenity is being surrounded by the amazing staff she works with. Together, the team creates a very warm and welcoming space which guests feel and enjoy as soon as they enter the space. Katrina likes to recommend different services to guests, insisting that trying new services is a great way to spice things up and have a little fun! When Katrina's isn't taking care of guests at Serenity, she goes to college, advocates for self love, practices mediation, and dances. If someone's playing salsa, merengue, or bachata, she'll be there!
Patient Care Coordinator, Phoebe Winnett, joined the Serenity Team in March of 2017, but has always worked in position where customer care was the top priority. At Serenity, Phoebe strives to create an environment of relaxation for guests as soon as they walk through the door. No matter what kind of day they’re having, or what service they’re in for, Phoebe wants their time with us to feel like a weight off their shoulders. Phoebe loves the people she works with. She describes the team as welcoming and passionate and says it’s an empowering feeling to be a part of our team. Outside of Serenity, Phoebe is an outdoor enthusiast. She loves hiking, backpacking, painting, and solving puzzles.
OUR BILLING TEAM
Here to help navigate the intricate world of insurance billing. When nothing seems to makes sense, Kristy will hear your needs and assistance you in understanding your bill. Kristy prides herself in being able to truly listen to customers, and provide outstanding customer service. Kristy has 12 years experience in medical billing, and still gets excited at the, “Ah ha!” moment, as she calls it. Nothing makes her happier than helping Serenity guests. With a heart overflowing with compassion, Kristy truly cares, and is here to take care of you.
Billing Specialist, Elaina Clauson, has been working in billing for 12 years. Over a decade of billing has been hard work, but helping patients and contributing to their understanding of insurance has always been her reward. She has found Serenity to be a comforting place to work, and she immediately felt like she was part of the family. Outside of work, Elaina likes to hang out with her friends and family, go to the movies, and watch her son play sports.